| Evaluation item |
| 1 |
The Assessment Agency shall be
a public corporate body or a quasi-public corporate
body. |
| 2 |
The Assessment Agency
must have financial stability and management resources
necessary for the operation. |
| 3 |
The Assessment Agency must be
fair and neutral in its operation of the Assessment
Services, for example: |
It does not infringe any right
or profit of a particular individual or an organization. |
| It does not advertise or criticize
any particular commercial institutions or products. |
| 4 |
The Assessment Agency
must separate the functions which conduct the Assessment
Service and the Consulting Service. In particular,
the Assessment Agency must meet the following requirements: |
The responsible person who is
in charge of the Consulting Service function and
the assessment function, respectively, shall not
be the same person. |
| The assessment function and the
Consulting Service function are independent from
each other in their accounting. |
| 5 |
The Assessment Agency
shall have confidentiality obligation with regard
to the Assessment. |
| 6 |
The Assessment Agency
shall execute an agreement with the Approved Assessors
or the Assistant Assessors who meet the requirements
specified by JIPM or shall employ them in order for
them to conduct the Assessment Service. |
| 7 |
The Assessment Agency
shall not make it a condition upon performing the
Assessment Service that the applying Companies have
a certain size or above and that they have certain
interest to the relevant Assessment Agency. |
| 8 |
The Assessment Agency
shall prepare procedures for operation in order to
ensure that the requirements specified in this Specification
are met. |
| 9 |
The Assessment Agency shall prepare
a procedure specifying the criteria of this Specification.
The procedure shall include the following items: |
A list showing the name, organization,
position and assessment experience of the Approved
Assessor and the Assistant Assessor |
| An organizational chart showing
the lineage of split of work between the sections
which constitute the Assessment Agency |
| A procedure for securing the
personnel for the Assessment Agency including the
Approved Assessor and the Assistant Assessor and
a procedure for education and training |
| Assessment procedure |
| Procedure for handling objections,
claims and disputes |
Japanese
The assessment for the TPM Excellent Awards outside Japan
